Greater Jacksonville and St. Johns Area
All services are provided in the comfort of your home.
Includes a brief examination by the veterinarian, a full assessment of your pet's quality of life, and a custom treatment plan to help you care for your pet and monitor their condition.
Includes a discussion with the veterinarian, medication to ensure comfort, gentle euthanasia, pawprint impression keepsake, lock of fur, and Lap of Love's Eternal Pawprints booklet. The additional cost for the varied cremation services are detailed in the Aftercare Pricing section.
Includes a brief examination by the veterinarian to help explain your pet's condition, discuss symptom management including pain and anxiety, and prepare an end of life care plan using the appropriate quality of life scale to manage your pet along with your family's needs and desires.
There may be an additional charge for extended travel (see Service Area below), holidays ($50 - $100), pets over 99 lbs, appointments outside normal business hours (when arranged), aggressive pets, and some exotic species.
Although we mainly see dogs and cats, some of our veterinarians can assist you with other species such as pigs, guinea pigs, rabbits, ferrets, birds, fish, and goats. Call for pricing and availability.
With this option, your pet is cremated privately at a licensed crematory. The ashes are contained in a lovely wooden urn (engraved nameplate is optional) and will be returned to your primary care veterinarian within two weeks. They can also be made available directly from the crematory.
This option is for families that don't wish to have their pet's ashes returned nor wish to bury at home. Pets are respectfully cremated with other pets at a licensed crematory and ashes are scattered by the crematory.
There may be a fee if additional assistance to safely carry your pet out of your home is needed.
There is limited availability from March 15th - 26th. If this is an emergency, please reach out to your primary care veterinarian or your local emergency clinic.
We are here to answer your questions every day, from 7am - 11pm. Appointments are scheduled throughout the week, please call for availability.
Sometimes, pets take a turn for the worse overnight, so we do our best to accommodate same day appointments with a few hours notice when possible.
If this is a medical emergency, please contact your local veterinarian or one of the emergency clinics listed in the Local Resources section.
Let us introduce you to the amazing hospice veterinarians in your area.
Katie Stender, DVM
I will never forget the day our beloved yellow Labrador, Daisy, took her journey to the rainbow bridge. She was 12 years old and could no longer get up because of her chronic arthritis, and we knew it was time. It was very early in the morning, and my whole family was there as we greeted our vet at the door. Daisy was resting comfortably in her bed with her duck toy, and we all said our goodbyes, even Daisy's brother, our orange tabby, Skippy. The lasting memories of Daisy sleeping in her bed as our vet gently explained the process, made us feel at peace with this difficult decision. I have been forever grateful that she was able to do that for us, and for Daisy, and when I became a veterinarian, I felt honored and privileged to be able to do the same for other families. I graduated from the University of Florida with a Bachelors of Science and Doctorate of Veterinary Medicine. I share a home with my significant other, Taylor, and our four furry children. I have a special place in my heart for cats, and I have three of my own. We also have a black Labrador, Lady, who loves to go for car rides and garden with her dad. One of my favorite things about my profession is that I'm able to help animals, but also build lasting relationships with their owners.
Erin Coello, DVM
I cannot remember a time growing up when I, like a lot of children, didn’t want to be a veterinarian someday. For a lot of people, those dreams changed, but for me, the passion never died. I got my first job as a kennel technician for our family veterinarian on my 16th birthday, the day I had been waiting for to finally work with animals! Dr. Losey had been treating our family pets (cats, dogs, hamsters, and even our parakeet) for most of my life. He and his staff knew me and my family as well as they knew our animals. The most valuable lesson I learned from Dr. Losey during that time was that not only was this a profession where I got to work with animals, but people too. As my passion for animals grew, so did my urge to embrace, encourage, and protect the human-animal bond. As a veterinarian, I feel privileged to work with families who are welcoming a new member, such as a puppy, kitten, or even an older animal getting a new home, but I am just as fortunate to be there for a family when it is time to say goodbye. I am truly blessed to be a part of their journey, every step of the way.
My own journey was only beginning when I started working in my first vet clinic. I continued my experience in high school and college, and graduated with a Bachelor’s Degree from the University of Florida. Following graduation, I worked my way toward vet school with various careers including high school teaching and marine mammal training. I finally graduated from Ross University School of Veterinary Medicine, after living on the beautiful Island of St. Kitts for 2.5 years, and completing my clinical year back at the University of Florida. (Go Gators!)
My own family includes myself, my wonderful, loving husband, our two mixed breed dogs, Jack and Lawtey, our very social cat, Gavin, and our slightly less social, but still friendly, corn snake, Shakespeare. My path to this career has been a winding one, full of surprises and blessings, and I am honored to be part of this beautiful profession, helping pets and their families, from beginning to end.
Katie Stender, DVM
"I simply cannot overstate the exceptional experience we had with Dr. Katie and our beloved Daisy. Dr. Katie was comforting, thoughtful, empathetic, understanding. Dr. Katie helped me feel good about the decision we were making by checking in with our vet before coming to meet us, examining Daisy, listening to our concerns about her quality of life. Knowing that Dr. Katie agreed that Daisy was suffering empowered me to end that suffering. Dr. Katie spent alot of time with us, never rushing, never urging us to the next step. Simply supporting us as we allowed Daisy to leave us - wiithout fear and surrounded by her family. There is no price tag for Dr. Katie did for my family while we let go of a member of our family - who had been there from the beginning. While the process was hard and emotional, I know that it was the best it could've been - for us and Daisy. I will always think of Daisy in her best days, but I will always remember her at the end - tired and hurting and still full of love and able to leave us in peace and comfort and under no stress because of Dr. Katie."
Rachel AyresJacksonville Beach FL, Florida
"Thank you to Dr. Stender for helping with the transition of my precious cat, Bella. Saying goodbye to a beloved pet is so difficult. Dr. Stender was so caring and compassionate. I never felt rushed during the process. She let me take as much time as I needed. Dr. Stender also followed up with emails and a card so show her compassion and sympathy. I really appreciate that she was so caring as a continued to grieve for my cat. I am so thankful for this service offered by Lap of Love and Dr. Stender. I was able to go through this time in the privacy of my home, and not have to go in and out of an office with people seeing my heart break. I also feel like it was my final gift to my cat to let her stay in the comfortable environment of her home."
Glenda DeanJacksonville, Florida
"After being diagnosed with cancer in 2012 and having mast cell tumors since she was five, Ashlee was always in good spirits and enjoyed her day-to-day activities, she never really saw the vet in her lifetime, maybe three times. She lived to the age of twelve and we finally after seeing her struggle the last month that it was time for her angel wings. I want to thank Dr. Katie , she was amazing and compassionate and made this difficult decision comfortable, Not just for my family and I but also for Ashlee, She was just amazing in every way , made Ashlee so comfortable and in those final moments gave everyone peace of mind. She explained everything in detail and allowed our family to say good-bye in the comfort of our home and Ashlee’s. I cannot thank Dr. Katie enough for all she has done for my family and to know that my baby girl is at peace and happy again. Thanks, Dr. Katie you were amazing."
Daniel LewallenJacksonville, Florida
""Your beautiful baby has his much deserved angel wings. He snored his way to heaven surrounded by love." Those were the
words of Dr. Katie Stender the day she helped him to doggie heaven. Our family could feel her loving energy the minute she stepped into our home. Most importantly Simba was completely relaxed lying next to her. We can't begin to thank her enough for helping our baby transition to Rainbow Bridge!"
valerie bellponte vedra, Florida
"After battling cancer and chronic kidney disease for the past 6 months, the time had come to say goodbye to our Trixie girl. Desperately wanting a peaceful, loving transition for our girl, Dr. Katie Stender of Lap of Love in Jacksonville, FL, came highly recommended. Dr. Katie was amazing – I feel like I've known her all my life. She was incredibly compassionate, calm, professional, and understanding; she explained each step in detail and gave us all the time we needed to say our goodbyes. She laid on the blanket with us cuddled up to Trixie, and even cried with us when she earned her angel wings. Most importantly, she provided the serene and dignified transition full of love for Trixie that was needed after such a difficult illness. Truly blessed and grateful for Dr. Katie and Lap of Love – all dogs should be so lucky to transition so peacefully with such love and compassion. Thank you, Dr. Katie... xo."
Bernadette Rivell DanielsPonte Vedra Beach, Florida
"Dr. Katie Stender was absolutely wonderful. She was so very carring and compasionate. She even shed tears along with us. We were very fortunate to have had her to help with Corona's transition and our pain. She actually helped us with another of our dogs Magnum in July 2014.
I do not think there is anyone else I would call to help help us in the future."
Mary Maiorcajacksonville, Florida
Pet Life and Loss Support Services
Affiliated Veterinary Emergency Center
Clay-Duval Pet Emergency Clinic
Emergency & Critical Care Pet Hospital
St Augustine Regional Veterinary Emergency Center
Helping families in the following areas:
We proudly serves families in all of the northeast portion of Florida, from Fernandina down to Middleburg, including St. Johns.
Preferred methods of payment are check (made to 'Lap of Love') or cash.
Most pet insurance companies cover Lap of Love services. Please have any paperwork ready for the veterinarian to complete so that you can submit it for reimbursement.
1650 Margaret St. Ste. 302 # 207Jacksonville, FL 32204
The Florida Times: A death in the family: Saying goodbye to Ruby Ann